Refund policy

Return & Exchange Policy

At Menzone, we are committed to ensuring customer satisfaction and providing a safe and clear shopping experience.

Return & Exchange Policy:

  • Customers have the right to request a return or exchange within 14 days from the date of delivery.
  • The product must be in its original condition and unused.
  • Opened or used products cannot be returned for health and hygiene reasons.
  • The store covers the shipping cost in case of returns.
  • After receiving and inspecting the product, the refund will be issued using the same payment method within 10 business days.

For return or exchange requests, please contact customer support through the Contact Us page on the website.